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ORM

online reputation management

THE | FACTS

  • 1 billion people are googled everyday!

  • 45 Million (45%) found something that made them decide not to do business with someone. 
     

The OT2 ORM FORMULA

REPUTATION MONITORING

REVIEWS MANAGEMENT

BRANDING ON SOCIAL MEDIA

DAMAGE REPAIR

SEARCH PROTECTION

REPUTATION MONITORING

Reputation monitoring keeps track of what people are saying about you and your company. 

  • Track your reputation

  • Keyword based Monitoring

    • Social Media

    • News

    • Blogs

    • Forums


SEARCH PROTECTION
 

Brand Keywords Protection – ensures positive results on search engines when brand name and related phrases are searched.
 

Search Engine Optimization/Wipeout – removal, replacement and burial of search results showing negative reviews, opinions or bad PR. 


Rich Snippets – Authorship and microformats compliance to show Google validated data about your brand when selected.

REVIEW MANAGEMENT
 

Onsite Feedback – collection, visibility and discoverability of customer reviews on your site. 
 

Integrated Reviews Solution – on-site tools to have integrated reviews publishing across all managed social media platforms. 
 

Offsite Reviews – managing rebuttals and positive review publishing across third-party sites. Content creation.

DAMAGE REPAIR
 

Dialogue Control – addressing bad PR and negative comments.  In addition, connecting with disgruntled customers to get the reviews off. 
 

Negative Review Burial / Replacement – ensuring that negative reviews are taken down or replaced by positive ones on third-party sites.
 

Microsites / Decoy Sites – development of campaign and purpose specific websites. 

BRANDING ON SOCIAL MEDIA
 

Channel Management – social media channels managed and ghost-run by experts
 

Community Development – building fans, followers and likes.  Customer engagement. 
 

Social Posts – getting the buzzword out.  Campaign specific postings across the socio-sphere.
 

Let us help you bring your company vision to life!